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10 May, 2017   |   Digital Marketing

The Financial Impact Live Chat Support Has on Revenue for Small Businesses

You’ve probably experienced live chat messaging on a website. A small box will pop-up, letting you know that a customer service representative on the other end is available to answer any questions you may have. It is a convenient and technologically-savvy way to offer immediate customer support. As a small business owner, you might be …

07 Mar, 2017   |   Digital Marketing

3 Digital Trends for 2017 that Will Transform the Retail Industry

I don’t need to tell you that 2016 was a monumental year. But aside from Britain voting to leave the European Union and Trump winning the U.S. presidency, it was also a huge year for retail. 2016 saw the biggest Black Friday ever, the depreciation of the pound make the UK an attractive destination for tourist shoppers, and the growth …

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