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10 May, 2017   |   Digital Marketing

The Financial Impact Live Chat Support Has on Revenue for Small Businesses

You’ve probably experienced live chat messaging on a website. A small box will pop-up, letting you know that a customer service representative on the other end is available to answer any questions you may have. It is a convenient and technologically-savvy way to offer immediate customer support. As a small business owner, you might be …

07 Mar, 2017   |   Digital Marketing

3 Digital Trends for 2017 that Will Transform the Retail Industry

I don’t need to tell you that 2016 was a monumental year. But aside from Britain voting to leave the European Union and Trump winning the U.S. presidency, it was also a huge year for retail. 2016 saw the biggest Black Friday ever, the depreciation of the pound make the UK an attractive destination for tourist shoppers, and the growth …

16 Aug, 2016   |   Misc

Rock Your Back to School Sales and Marketing [INFOGRAPHIC]

Timing is everything when it comes to back-to-school campaigns. The first signs of the season begin to appear in early July, not long after those 4th of July fireworks fizzle out. Because the U.S. is one of a few countries that doesn’t have a designated start date for public schools. As you can see in The Shelf’s infographic, first days …

23 Mar, 2016   |   eCommerce, Social Media

March Madness Marketing Stats Reveal Great Opportunities for Brands

With football season well and truly over, sports junkies are turning to March Madness to quench their competitive thirst.  While it may not be the most-watched sports programming of the year, the NCAA Men’s Basketball Championship games draw a respectable viewership – one that is spending more and more time following the games online. While almost …

26 Jan, 2016   |   Content Creation and Marketing, Trello Tuesday

How to Create a Multi-Client Content Calendar with Trello

Managing content for multiple clients comes with a lot of challenges. It calls on content specialists to become experts in multiple fields; it requires research into a wide range of audiences and personas; it often takes several individuals, or departments, to complete a single piece; and it means keeping multiple lines of action in play at all times.

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